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Customer Success Associate, Migration & Onboarding
The Role: Customer Success Associate, Migration & Onboarding
Grade : (for internal candidates only ) 7/8
The Location: Islamabad, PK
The Team:
It’s a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts.
The Impact:
Your interactions with the client will reaffirm and strengthen the organization’s relationship with existing accounts and their decision to work with S&P Market Intelligence. Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence’s capabilities. These efforts are a key factor in revenue retention and growth.
What’s in it for you:
We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within the team towards a more product-focused role. You will also develop skills which will prepare you for relationship management or product specialist roles.
Responsibilities:
CS, ADOPTION/USEAGE
Developing and executing proactive, creative, and ongoing contact initiatives in partnership with the marketing and relevant account team(s).
Drives continuous service improvement with ultimate goal/focus of product adoption and usage growth.
Evolves the profiles on accounts including all affiliations, geographic presence, and business interests through Sales Force.
Educate and spread awareness within the client-base about our capabilities to increase usage, leveraging the knowledge of product specialists Increase adoption/usage by focusing on distinct users to increase usage and overall increase in number of users
Provide platform, product functionality and new release training (on-site or virtually) specific to a user job function and gather client feedback to support product enhancements.
In partnership with our usage analytics team, monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities
Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers
Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs
Ensure enhancement requests from clients are routed to product stakeholders.
Leverage internal sales tools to optimize client engagement, eg. CRM and Cadence systems
CS, MIGRATION
focused elements of the role if assigned to migration
Ensure smooth transition for CapIQ clients migrating to the Market Intelligence platform
Encourage clients to fully adopt the MI Platform
Engage with internal stakeholders to support clients for successful migration
Removing any barriers to ensure timely migration – meet or exceed project plan timelines
Work together with the account team to project manage the transition plan
Keep all stakeholders informed of status and appropriately escalate any concerns/issues.
Execute migration strategies set by the Account Directors
CS, ONBOARDING
focused elements of the role if assigned to 1st year clients
Focus specifically on first year client experience.
Work with the Whitespace Team to ensure smooth hand-off post sale. Become well informed about any nuances specific to the client and ensure attention to those matters.
Measured on the retention of first year accounts, working to reduce retention loss year over year.
Overall, focusing on client onboarding and adoption
What We’re Looking For:
Positive, proactive attitude and ability to work well in teams
Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner
Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction.
Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment
Ideally experienced in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations
Basic Qualifications:
Bachelor's degree required (Finance, Economics or related field preferred)
Excellent communication skills
Strong MS office (Word, Excel, PowerPoint) skills are required
Preferred Qualifications:
1-3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred) including customer facing role
Any knowledge of CRM systems (such as Salesforce.com, SalesLoft) or research platforms would be advantageous
About S&P Global Market Intelligence:
At S&P Global Market Intelligence, we know that not all information is important—some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research, and news into tools that help track performance, generate alpha, identify investment ideas, understand industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.
Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies, and governments to make decisions with confidence. For more information, visit: S&P Global Market Intelligence
To all recruitment agencies: S&P Global does not accept unsolicited agency resumes. Please do not forward such resumes to any S&P Global employee, office location or website. S&P Global will not be responsible for any fees related to such resumes.
S&P Global is an equal opportunity employer committed to making all employment decisions on the basis of merit, capability and equality of opportunity, and without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or any other basis prohibited by federal, state or local law, or any other characteristic that has no bearing on a person’s ability to perform his or her job.
20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP203 - Entry Professional (EEO Job Group)
Job ID: 264607
Posted On: 2021-08-24
Location: Islamabad, Pakistan
Senior Software Developer
The Role:
S&P Global Sustainable1, a best-in-class single source of Essential Sustainability Intelligence provider, is looking for a Senior Software Developer to join our Software Development team.
The Impact:
You will utilize your technical knowledge and analytical skills to develop the products that our clients use daily. You will help the software design, coding, code reviews and stretch your knowledge as we come up with new solutions to the challenges we encounter. We provide the data and analytics required for every single day decisions in the capital and commodities markets.
The Career Opportunity:
Are you encouraged by meaningful tasks that can directly impact the business? Do you enjoy working with global teams? In this role, you have a tremendous opportunity to grow personally and professionally. As a software developer with us, the chance to work on enterprise level products and new technologies is presented constantly. Our technology is continuously evolving, ensuring that you are always learning new skills and facing new challenges. Your growth potential is endless.
The Team/The Business:
We have teams made up of people that learns how to work effectively together, while working with the larger group of developers on our platform. Opportunities are presented every single day to work with people from a wide variety of backgrounds and you have the opportunity to develop a close team dynamic with coworkers from around the globe.
Job Responsibilities:
Solve problems, analyze and isolate issues
Provide technical guidance and mentoring to the team and help them embrace change as new processes are introduced
Champion practices and methodologies and serve as a SME to the organization
Build solutions to develop/support key business needs
Engineer components and common services based on standard development models, languages and tools
Produce system design documents and lead technical walkthroughs
Collaborate effectively with technical and non-technical partners
Continuously improve the architecture and quality of the code
Experience and proficiency with a variety of System tools including:
Bachelor's /Master’s Degree in Computer Science, Information Systems or equivalent.
Minimum of 3 years of experience in application development using Microsoft Technologies.
Knowledge of object-oriented design, .NET framework and design patterns.
5+ years’ experience with JavaScript/HTML5
Strong command of essential technologies: C#, SQL Server, JavaScript frameworks (jQuery, JSON, Require.js, Knockout.js/React.js, Charting JS libraries), HTML, CSS, Bootstrap, XML, SOA, APIs, OData, Version control like GIT.
Proficient with software development lifecycle (SDLC) methodologies like Agile, Test- driven development. SAFe experience is a plus.
Good experience with developing solutions involving relational database technologies on SQL Server platform, stored procedure programming experience using Transact SQL.
Experience with debugging, logging, performance monitoring, data visualization and data analytics.
Optional proficiencies
AWS, Containerization, Docker, Google Analytics/Google Tag manager, Big Data.
About S&P Global Market Intelligence
At S&P Global Market Intelligence, we know that not all information is important—some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.
S&P Global Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit, S&P Global Market Intelligence
To all recruitment agencies : S&P Global does not accept unsolicited agency resumes. Please do not forward such resumes to any S&P Global employee, office location or website. S&P Global will not be responsible for any fees related such resumes.
S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or any other basis prohibited by federal, state or local law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)
Job ID: 268477
Posted On: 2021-12-23
Location: Islamabad, Pakistan
Lead Software Developer (.NET)
The Role: As a Salesforce Developer with the Commercial Technology team, you will be responsible for developing & providing backend support across a variety of products within S&P Global. Together, you will build scalable and robust solutions using AGILE development methodologies with a focus on high availability to end users. You will be participating in the software development process (SDLC).
The Location: Islamabad, Pakistan or Virtual Pakistan.
The Team: Do you love to collaborate & provide solutions? This team comes together across eight different locations every single day to craft enterprise grade applications that serve a large customer base with growing demand and usage. You will use a wide range of technologies and cultivate a collaborative environment with other internal teams.
The Impact: We focus primarily developing, enhancing and delivering required pieces of information & functionality to internal & external clients in all client facing applications. You will have a highly visible role where even small changes have very wide impact.
What’s in it for you?
Opportunities for innovation and learning new state of the art technologies
To work in pure agile & scrum methodology
Opportunity to work with a team responsible for the architecture, design and development of enterprise domain of our products.
Responsibilities:
Deliver solutions within a multi-functional Agile team
Develop expertise in our proprietary enterprise software products
Set and maintain a level of excitement in using various technologies to develop, support, and iteratively deploy real enterprise level software
Achieve an understanding of customer environments and their use of the products
Build solutions architecture, algorithms, and designs for solutions that scale to the customer's enterprise/global requirements
Apply software engineering practices and implement automations across all elements of solution delivery
What we’re looking for:
Basic Qualifications:
8+ years of Salesforce CRM development experience with deep understanding of Object oriented programming.
CRM (Salesforce) Mandatory, Informatica, C#, Asp.net, SQL, REST/Web API, Strong OOP Concepts, Integrated Platforms, Deep understanding of Design Patterns and strong analytical skills.
Ability to resolve serious performance related issues through various techniques, including testing, debugging and profiling.
Strong problem solving, analytical and communication skills.
Possess a true “roll up the sleeves and get it done” working approach; demonstrated success as a problem solver, operating as a client-focused self-starter.
Educational Qualifications:
Bachelors degree in Computer Science or Computer Engineering - preferred
About S&P Global Market Intelligence:
At S&P Global, we know that not all information is important—some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.
S&P Global (NYSE: SPGI), provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit www.spglobal.com/marketintelligence
S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or other legally protected categories, subject to applicable law.
#LI-USA
20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)
Job ID: 267457
Posted On: 2022-02-07
Location: Islamabad, Pakistan
Hiring Insights
Sales Revenue Planner - GCBM
Job details
Job Type
Full-time
Full Job Description
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
You ensure that customer plans are developed and executed by supporting the delivery of strategies and tactics for growth. You understand the business metrics and financial drivers needed to unlock profitable growth for Mondelēz International and our customers and work with key account managers to implement plans to deliver our annual target.
How you will contribute
You will:
Leads the development of the trade marketing part of the category annual plans (contract process)
Understands market dynamics / consumer insights by channel to participate on trade marketing strategic decisions
Leads the business planning meeting where the sales quotas are built in order to accomplish the annual plans based on relevant building blocks
Suggests and influences investment in category building blocks, according to category and channel need, and is accountable of execution excellence at point of sale
Follows up the competition’s commercial activity in the category in order to detect business opportunities and potential threats for the brand
Plays a leadership role within the multi categories teams by leading, providing accurate and relevant channel point of sale information that will lead to find business opportunities such as innovations, customer promotions, portfolio, pricing, etc. that will lead to achieve multi categories targets
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
Category planning and delivering growth through category leadership
Having a future-focused mindset, being curious about industry trends, digital solutions and innovation for consumers, and translating opportunities into business plans
Developing and delivering plans, measuring and monitoring results and making recommendations to achieve growth targets
Business planning and how to maximize revenue growth
Influencing stakeholders and interacting effectively with others with the courage and resilience to hold an alternative point of view
Analytical skills and business acumen
More about this role
What extra ingredients you will bring:
Marketing knowledge – Brand Management
Financial acumen – Gross to net management (trade spends)
Long term business planning – Strategic thinking
Strong analytical skills
Stakeholder management skills to deal with a variety of functions from Field Sales to Marketing, Demand Planning, Supply Chain, Finance etc.
Tendency to be on-ground & gather market insights & develop actions steps accordingly
Trade activity planning - pre & post activation impact, ROI workings etc.
Education / Certifications:
Business Graduate. Masters preferred.
Work schedule:
Full-time
No Relocation support available
Business Unit Summary
Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Category Planning & Activation
Sales
Hiring Insights
Software Developer II - (ESG)
The Role: S&P Global Sustainable1, a best-in-class single source of Essential Sustainability Intelligence provider, is looking for a Software Developer to join our Software Development team.
The Impact: You will utilize your technical knowledge and analytical skills to develop the products that our clients use daily. You will help with the software design, coding, and code reviews and stretch your knowledge as we come up with new solutions to the challenges we encounter. We provide the data and analytics required for every single day’s decisions in the capital and commodities markets.
The Career Opportunity: Are you encouraged by meaningful tasks that can directly impact the business? Do you enjoy working with global teams? In this role, you have a tremendous opportunity to grow personally and professionally. As a software developer with us, the chance to work on enterprise-level products and new technologies is presented constantly. Our technology is continuously evolving, ensuring that you are always learning new skills and facing new challenges. Your growth potential is endless.
The Team/The Business: We have teams made up of people that learn how to work effectively together while working with the larger group of developers on our platform. Opportunities are presented every single day to work with people from a wide variety of backgrounds and you have the opportunity to develop a close team dynamic with coworkers from around the globe.
Job Responsibilities:
Solve problems, analyze and isolate issues
Build solutions to develop/support key business needs
Engineer components and common services based on standard development models, languages, and tools
Produce system design documents
Collaborate effectively with technical and non-technical partners
Quickly learn new and internal technologies.
Experience and proficiency with a variety of System tools including:
Bachelor's /Master’s Degree in Computer Science, Information Systems or equivalent.
Minimum of 2 years of experience in application development using Microsoft Technologies.
Knowledge of object-oriented design, .NET framework and design patterns.
Strong command of essential technologies: C#, SQL Server, JavaScript frameworks (jQuery, JSON, Require.js, Knockout.js/React.js), HTML, CSS, XML, SOA.
Experienced with software development lifecycle (SDLC) methodologies like Agile, Test-driven development. SAFe experience is a plus.
Experienced with developing solutions involving relational database technologies on SQL Server platform, stored procedure programming experience using Transact SQL.
Experience with debugging, logging, performance monitoring, data visualization and data analytics.
Optional proficiencies
AWS, Mapping technologies, Containerization, Docker, Google Analytics/Google Tag Manager, Big Data.
About S&P Global Market Intelligence
At S&P Global Market Intelligence, we know that not all information is important—some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.
S&P Global Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit, S&P Global Market Intelligence
To all recruitment agencies: S&P Global does not accept unsolicited agency resumes. Please do not forward such resumes to any S&P Global employee, office location or website. S&P Global will not be responsible for any fees related to such resumes.
S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or any other basis prohibited by federal, state or local law. Only electronic job submissions will be considered for employment.
If you need accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
#LI-USA
-----------------------------------------------------------
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)
Job ID: 273338
Posted On: 2022-07-07
Location: Islamabad, Pakistan
Hiring Insights
Energy Sector Experts
Tetra Tech provides best-in-class energy consulting services for clients worldwide. Our work advances clean energy to achieve climate and decarbonization goals; creates sustainable utilities and modern grids; and promotes gender equality and economic inclusivity at the energy nexus.
Position summary & job purpose:
Tetra Tech is seeking qualified energy sector experts based in Pakistan to join our team for the anticipated USAID-funded Climate Smart Energy Activity (CSEA). The experts will support the implementation of project technical assistance activities, coordinate closely with the client and regional stakeholders, and work with the program management team based in Islamabad.
Applicants will be considered for inclusion in Tetra Tech’s proposal as potential employees or independent contractors on a part-time or full-time basis and are contingent upon contract award.
The successful candidates should have leadership skills and experience and be mid- to senior-level experts with experience in one or more of the following working areas:
Renewable energy and climate change mitigation policies, planning, regulations and incentives
Design and implementation of renewable energy and energy efficiency projects
Cost-benefit analysis of renewable energy and energy efficiency projects
Energy audits in industry, and commercial buildings
Energy efficiency standards for commercial and industrial appliances
Program design and implementation for large/scale renewable energy and energy efficiency projects and programs
Commercial financing for renewable energy and energy efficiency projects
Marketing and promotion of renewable energy and energy efficiency initiatives
Battery energy storage systems and solutions for grid-scale projects and off-grid implementations.
Design and implementation of electromobility solutions for public, commercial and private transport
Design and implementation of pilot projects for the assessment and adoption of emerging low-carbon technologies
Assessment of low carbon development strategies in the energy sector
Development of greenhouse gas inventories and marginal abatement cost curves
Development of waste to energy projects from municipal and agricultural sources
Use of climate finance in renewable energy and energy efficiency investments, including green bonds, carbon pricing, carbon trading mechanism, etc.
Risk mitigation instrument to facilitate investments in renewable energy, energy efficiency and electromobility
Vulnerability assessment, adaptation, and resilience of energy systems to the impacts of climate change
Capacity building of financial institutions and private stakeholders on clean energy investments
Integration of gender equality in energy intervention
Essential KSA's Required (experience, skills, education, certification, etc):
An undergraduate degree in a relevant field, such as engineering, physics, environmental, business, finance, economics, law, public policy or similar field.
A minimum of 10 years of experience in the energy sector.
Experience supporting USAID or other donor-funded energy projects in South Asia.
Ability to build effective relationships with peers, supervisors, clients, and stakeholders.
Familiarity with the political, social and cultural context of working in Pakistan.
Strong oral and written communication skills.
Fluency in English (reading, writing and presentation skills). Fluency in Urdu is also preferred.
Valued but not required KSAs:
A master’s degree in a related field.
Prior experience working for a national government, international organizations, and electric or water utilities.
About Tetra Tech:
Tetra Tech combines the resources of a global, multibillion-dollar company with local, client-focused delivery in more than 450 locations around the world. Our reputation rests on the technical expertise and dedication of our employees—21,000 associates working together to provide smart, scalable solutions for challenging projects. We are proud to be home to leading technical experts in water, environment, infrastructure, resource management, energy, and international development.
Explore our open positions at https://www.tetratech.com/careers. Follow us on social media to learn more about our people, culture, and opportunities:
LinkedIn: @TetraTechCareers
Twitter: @TetraTechJobs
Facebook: @TetraTechCareers
Tetra Tech is proud to be an Equal Opportunity Employer. Diversity, inclusion, and equity are among Tetra Tech’s core values. Throughout our history, the company has prioritized equitable inclusion of all people. All qualified candidates will be considered without regard to race, color, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties. Please visit our website at www.tetratech.com to see the array of diverse services and exciting projects we are currently working on.
Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans for available positions.
We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
Please no phone calls or agencies.
Hiring Insights
Short-term Consultancy - Development of Advocacy Toolkit on Intersection of Climate Change and Reproductive Health in Pakistan
Job details
Job Type
Part-time
Full Job Description
1. Introduction/Background:
Climate change is one of the defining crises of our time, and people’s sexual and reproductive health and rights (SRHR) are affected by this crisis. The effects of climate change amount to a global public health, economic, humanitarian, and gender equality disaster. Women and girls disproportionately bear the brunt of climate-related events and environmental stress. And yet their needs and voices are systemically set aside when working to mitigate and adapt to climate impact, because systems and norms deny them power. In effect, climate crises deny women and girls their ability to control their own fertility.
In a world marked by the climate crisis, investment in SRHR and gender equity is critical, so that women and girls, young people, communities, and health systems will have climate resiliency. Women and girls should be key players in solving the climate crisis, through holistic approaches that will improve education, ensure continues access to high-quality reproductive health services, build economic security, and amplify the voices and ideas of women and young people.
Global studies have shown a significant relationship between climate change and maternal health. Studies have shown that climatic changes especially which require geographical displacement and migration adversely affect women reproductive health in terms of forced child marriages, human trafficking, sexual exploitation and gender-based violence.
Pakistan experiences recurring heatwaves and droughts, riverine and flash floods, landslides, and sea storms or cyclones. Climate change is expected to increase the frequency and intensity of these events as well as exacerbate people’s vulnerabilities. Already, 39 per cent of the population experience multidimensional poverty, and the loss of livelihoods will have huge consequences on people’s wellbeing and ability to afford healthcare. Climate change may potentially increase the number of child marriages, premature births and domestic violence. Women and children will also be more vulnerable to malnourishment and malnutrition due to lower food production.
During natural disasters the availability, accessibility, affordability, acceptability and accountability of healthcare are all compromised. Infants, children, pregnant women and nursing mothers are more prone to nutritional problems especially after prolonged drought or after certain types of disasters like cyclones, floods, land or mudslides, and sea surges involving damage to crops, to stocks or to food distribution systems. These conditionals are common in Sindh, southern and interior Punjab and Baluchistan province of Pakistan. The nutritional needs of pregnant women are mostly gauged at homes and remain compromised in the rural setups. As per cultural norms and practices, women’s nutritional needs are compromised, and they have less access to quality food and nutrition.
The National Climate Change Policy (NCCP) is a landmark in the Climate Change response in Pakistan, which was approved in 2012. The National Climate Change Policy comprehensively addresses challenges of Climate Change adaptation and mitigation; and demonstrate government’s strong commitment to address climate change agenda through highly effective Action Plans, Programs and Projects. However, it hardly includes any focus on SRHR and does not consider women and girls’ SRH needs among its priority agenda items of health. Reproductive health is an important component of human health especially women health and lack of provision of these services results in thousands of maternal deaths I.e., according to the latest PDHS (2017),Pakistan maternal mortality ratio is 186 maternal deaths per 1000 live births - the need for provision of essential reproductive health services become more crucial during the emergency situations for various reasons such as gender-based violence, lack of RH commodity supply etc. Although, RH counseling and service provision is a part of Minimum Initial Service Package (MISP); however, important components of RH such as provision of abortion care services in crises situations is missing in MISP – this calls for the need of an inclusive approach. Thus, SRHR has not been a priority agenda item during the emergency preparedness and response particularly safe abortion and contraception care – which shows for a collective and coordinated effort to inculcate safe RH services including safe abortion care in plans/strategies in emergencies.
2. Period of Performance:
15th August 2022 - 31st December 2022
3. Scope of Work:
In context to the above given background, Ipas is hiring a consultant to develop an advocacy toolkit with an aim to sensitize and inform its audience about the intersection of climate change and SRHR, how climate change is adversely affecting SRHR in Pakistan and the immediate need to integrate SRHR as an integral element in climate change policies/strategies/plans for emergency/crisis situations. This toolkit will be developed (will be adapted from the regional/global resources if available) through a consultative process with the involvement of relevant stakeholders and will be finalized after its testing.
4. Technical Requirements:
Masters in Social Sciences/Development Studies/Population Sciences with a minimum of 05 years' work experience with an organization working in SRHR/Climate change/Hygiene.
Experience in program management/research will be an additional value.
5. Deliverables/Milestones
Deliverables - Total 33 Days
I. Environmental Scan - 7 days
Deliverable:
Inception report – a roadmap including the 1) processes involved, 2) any risks/delays/mitigation strategies and 3) timelines leading to the achievement of the deliverables
A Report - What other tools and toolkits already exist on global, regional and national level on the intersection of climate change and SRHR? What is the current research?
II. Formation of a technical working group - 4 days
Mapping of relevant stakeholders in consultation with Ipas- (diversifying stakeholders beyond government to reflect full continuum of care and influencing network (e.g., include private sector stakeholders given their significant role in health sector)
Formation of a Technical Working Group (TWG)
Deliverable:
A brief report on mapping and TWG
III. Development of toolkit - 10 Days
Develop and finalize the outline and draft 0 with input from Ipas (through facilitating multiple consultative meetings and consolidation of feedback to develop draft 0)
Drafting and finalization of the toolkit with the input of TWG and Ipas team
Deliverable:
Meeting reports of 05 consultative meetings
Draft 1 for testing the toolkit
IV. Testing of the toolkit - 7 Days
Deliverable
Facilitating TWG meeting (05) for pilot testing
Detailed report on pilot-testing
V. Finalization of toolkit including the design for the 4-pager report/brief and toolkit in printable version - 5 Days
Deliverable
Submission of final report to Ipas with copy of toolkit
Ipas is strongly committed to providing a work environment that is free from all forms of harassment, discrimination, and inequity. We recruit, employ, train, promote, and compensate our personnel without regard to race, age, sex, religion, national origin, color, creed, ancestry, citizenship, caste, ethnicity, regional identity, tribal identity, marital status, veteran status, disability, genetic information, gender identity, transgender status, sexual orientation, or any other personal characteristic protected by law or outlined by Ipas policy. Ipas acknowledges that these personal characteristics may differ in different contexts.
Hiring Insights
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